I was hoping to share with you a little story about a guy (lets call him me) and his experiences with a certain auto center that rhymes with “peers.” I am the king of tire blowouts, for whatever reason tires do not last on my car. Today I had another flat. Changing the tire was a nightmare itself, but we will leave that story for another day. I digress.

After getting the spare onto my car I head down to this auto center. This is the 9th time they have changed or worked on a tire on my car in a year and a half. The first 2 were my back tires, simply because they were worn out (I even purchased the road hazard warranty.) Within one month, one of the tires they replaced blew out. I went back and it was replaced. Next a tire stem was faulty on the other back tire and would not accept air…another trip back. Now my front tires are like slicks, so they replace them…with the wrong tires. My back tires and front are different sizes, and they put back tires on the front. I don’t catch this error until a few weeks later…another trip back, 2 new tires.

Remember those tires they put on the back? Well it was one of those that blew today. I took the car in and they said that the warranty didn’t cover my tires anymore because it was for 40,000 miles, and I had gone 20,000. Confused? Me too.

Merriam-Webster defines “warranty” as:

a usually written guarantee of the integrity of a product and of the maker’s responsibility for the repair or replacement of defective parts

I went half the miles the tire was warrantied for…the car has been aligned and balanced within the last 5 months. Today I learned warranties mean nothing, I don’t know if it is for all tire manufacturers, but for this auto center they certainly are. What do you think? Am I over reacting? Should they just say “warrantied for 40,000 miles…unless they go before then, in which case you are up a creek.” At least that would be more honest!

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