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"Overall service. Excellent."
Delores
Greenville, North Carolina
June 5, 2008
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10 Myths About Rental Cars


Car Rentals Myths 

You've heard it before -- you don't need rental car insurance, you don't need to put other people on the contract and so on and on. Everyone from your friends and family have told you stories or given you advice on things you should or shouldn't do when renting  a car. In reality many of the things you may have heard are huge exaggerations or simply not true. When you rent with Triangle Rent A Car you can rest assured that you are not only getting a good deal on your rental but you're also getting outstanding customer service that will make sure you understand all or the particulars of renting a car. Here are just a few of the misconceptions we can help clarify.
  1. It doesn't matter when you reserve your car  -- While reserving your car early doesn't guarantee that you'll get the vehicle you requested, you stand a better chance of success in getting what you wanted. Triangle Rent A Car makes it easy with reservations by phone or online right here.
  2. You don't need the rental company's collision coverage -- Regardless of what you think collision coverage benefits you more than it benefits the rental company. How? For a small, additional cost you'll be protected against any type of accident versus paying the deductible on your insurance for the same repair which could actually end up costing you more especially if the car ends up in the shop. To find out more about the particulars of collison insurance check out our collision insurance page.
  3. Unauthorized drivers -- It's a simple as this. If you let someone who's not included in the rental contract drive the vehicle and something happens then you're in danger of voiding the rental contract. Anyone who may drive the car needs to be on the contract. Triangle Rent A Car won't charge you extra if it's just your spouse.
  4. You have a lot of flexibility with returning your car --- Rental clocks are 24 hour clocks so it's best to return the car on time or early. You will actually get charged for time beyond the determined time that was established at the beginning of the rental period.
  5. Weekend rates are better -- Triangle Rent A Car offers competitive, reasonable rental rates all the time and not just on the weekend. In addition we have other opportunities for savings depend on your particular needs or group rentals.
  6. It's no big deal if the car is damaged -- It actually is a big deal and getting the collision coverage is one way to protect yourself in the event this happens. Also what many people don't know is that if you need to replace a tire on the car -- it needs to be the exact same tire. Know what the consequences of damage are and be safe. A rental car is not something for you to mistreat.
  7. There are hidden costs in car rentals -- Triangle Rent A Car does not have hidden costs of any kind. The taxes that are part of the rental price that many misconstrue as a hidden cost but in actuality those are taxes that the rental company has no control over.
  8. You don't need to fill up to return the car - A mistake would be to make that assumption and then discover that you did in fact need to fill your tank. Some companies require the tank to have the same amount in the tank the car had when it left, other say half, others say full. The best thing to do is a. find out exactly what the policy is and b. fill up the tank before you return it.
  9. The taxes are the fault of the rental car company -- As mentioned previously that State and local government agencies (like airports) basically have found a great way to generate revenue by mandating taxes on car rental bills. These taxes ultimately generate funds for airport improvements or to subsidize projects that the renters may never get to enjoy. 
  10. The rental agreement is just a bunch of legalese and you don't really need to follow the terms of the contract. Bottom line -- if you violate the terms of the contract then you'll be subject to the penalties stated.

These are just a few of the misconceptions that have plagued the rental car business for years. Triangle Rent A Car wants you to be an informed consumer and offer you affordable rates and outstanding customer service each and every time. Call us today to find out how we can help you. 1-800-643-7368 (RENT)

Thanks for choosing Triangle Rent A Car.
Over 400 employesMillions of satisfied customersLocations across North Carolina, South Carolina, Virginia and GeorgiaA fleet of over 5,000 cars, trucks and vansLeader in 7-15 Passenger Van Rentals